These Terms and Conditions govern access to and use of the Dark Green Trading website. By using this website, you agree to these terms. Separate written agreements, quotations or contracts will apply to any products or services supplied.
1. Website purpose
This website provides general information about Dark Green Trading and its potential import, export, sourcing and coordination services. Website content does not constitute a binding offer, guarantee or professional legal, customs, tax or financial advice.
2. Enquiries and quotations
Submitting an enquiry does not create a contract. Product availability, prices, quantities, specifications, lead times, shipping arrangements, payment terms and service scope remain subject to review and written confirmation. A quotation is valid only for the period stated in that quotation.
3. Trade requirements
Transactions may be subject to customs requirements, sanctions, export controls, product restrictions, licences, taxes, duties, inspection requirements and other laws in the origin, transit and destination countries. The responsibilities of each party must be set out in the applicable written agreement.
4. Accuracy of information
You agree to provide accurate and complete information concerning your identity, company, product requirements, intended use and destination. We may decline or pause an enquiry where information is incomplete, inconsistent or raises legal or compliance concerns.
5. Intellectual property
Unless stated otherwise, the website design, logo, text, graphics and other original content belong to Dark Green Trading or are used with permission. They may not be reproduced, modified or commercially used without prior written consent.
6. Customer-support chat
We may provide customer-support chat, email or other messaging channels for general assistance. Support content is informational and may be retained to manage enquiries, improve service quality, investigate misuse and maintain business records. Chat availability, response time and resolution time are not guaranteed unless a separate written service commitment applies.
Statements made through support chat do not modify a quotation, contract, product specification, payment term or delivery obligation unless an authorised representative confirms the change in a formal written agreement.
7. Secure communication and your responsibilities
The website may use HTTPS and TLS to protect information while it is transmitted between your browser and the service. These technologies reduce interception risks but do not guarantee absolute security or necessarily provide end-to-end encryption for every chat or email.
You are responsible for using a secure device and network, protecting your email and account access, verifying that you are communicating through official Dark Green Trading contact channels, and avoiding the disclosure of passwords, one-time codes or complete payment-card information. Notify us promptly if you suspect an unauthorised or fraudulent communication.
8. Website and data security
You must not test, scan, bypass or interfere with website security without written authorisation. Prohibited activity includes attempting unauthorised access, introducing malicious code, scraping protected information, disrupting service availability, impersonating another person, or using the website or support channels for fraud, harassment or unlawful activity.
We may restrict or block access, preserve relevant records and report suspected illegal activity where reasonably necessary to protect users, systems, business operations or legal rights.
9. Service availability
Website, email and support-chat services may occasionally be interrupted for maintenance, security updates, provider outages or circumstances outside our reasonable control. We may change, suspend or discontinue a communication feature where necessary, subject to any separate contractual obligations.
10. Third-party services
Website operation and trade activity may involve hosting companies, chat providers, email services, suppliers, carriers, customs agents, payment providers and other independent third parties. Their services may be governed by separate terms and privacy policies, and they remain responsible for their own acts and omissions to the extent provided by applicable law and contract.
11. Liability
To the extent permitted by law, we do not guarantee that the website or support channels will always be available, error-free, free from security risk or suitable for a particular purpose. We are not responsible for loss caused by a user sharing sensitive information unnecessarily, relying on an unauthorised communication, or failing to protect their own device or account. Liability relating to a specific transaction will be governed by its written commercial agreement and applicable law.
12. Governing law
These terms should state the governing law and courts applicable to Dark Green Trading after the company’s legal jurisdiction has been confirmed.
13. Changes and contact
We may update these terms when our services, security practices or legal responsibilities change. General questions may be sent to support@darkgreen.in, and formal website enquiries may be sent to admin@darkgreen.in.
Publication note: Add the registered company name, address, governing jurisdiction and company-specific commercial terms, then obtain appropriate legal review before publishing.